Effective Date: July 14, 2025 
Company Name: Mover’s of Excellence 
Location: Sonoma County, California 

At Mover’s of Excellence, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services. 

1. Information we collect

We collect the following types of information when you use our services or contact us: 

1.1 Personal Information 

• Name 

• Email address 

• Phone number 

• Physical address 

• Billing and payment details 

1.2 Usage Information 

• IP address 

• Browser type 

• Pages visited on our website 

• Time spent on pages 

• Referring website/source 

1.3 Other Information 

• Information you provide in contact forms, emails, or service inquiries 

• Feedback or reviews voluntarily submitted 

2. How we use your information

We use your information to: 

• Schedule and deliver moving services 

• Provide customer support and communicate updates 

• Process payments and issue invoices 

• Respond to inquiries or feedback 

• Improve our website, services, and user experience 

• Comply with legal obligations 

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with third parties in the following limited situations: 

• Service providers who help us operate our business (e.g., payment processors) 

• Legal authorities if required by law, subpoena, or to protect our legal rights 

• Business partners with your permission or as part of joint promotions 

4. Cookies and Tracking

Our website uses cookies and similar technologies to: 

• Remember user preferences 

• Analyze website traffic 

• Improve site performance 

You can manage cookie preferences through your browser settings. 

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information. However, no data transmission over the internet is guaranteed to be 100% secure. 

6. Your Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA): 

• The right to know what personal data we collect and how we use it 

• The right to request access or deletion of your personal data 

• The right to opt out of any sale of your personal information (note: we do not sell your data) 

• The right to non-discrimination for exercising your privacy rights 

To make a privacy-related request, email us at [Insert Contact Email]. 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before submitting any personal information.